CHARLOTTE FOOT CARE ASSOCIATES REVIEWS
I completely recommend Dr. Sherry Lu and Charlotte Foot Care Associates. The office staff is friendly, courteous, and knowledgeable. The billing and costs were thoroughly explained, and I always knew what my responsibility would be after my insurance. No surprises. Dr. Lu was excellent. She was the 3rd podiatrist that I have seen in the last 5 years and the best of all. She and her staff take a detailed history to know what your health issues currently are, and how that impacts treatment.
After a thorough examination of my foot, she gave a medical diagnosis that I completely understood. She then offered treatment plans for me to chose. I returned 2 weeks later after discussing my options with my husband. Dr. Lu carefully explained what would happen, how to handle any discomfort, and the time and cost of the process. Within a few visits, my medical problem is gone and I am walking fine. Dr. Lu called after each appointment to ensure I was doing well. In addition I received regular notification of upcoming visits.
It was a great experience from my first visit to my last, and I want to thank everyone at the practice.
Dr Sherry Lu is professional and very knowledgeable with a great bedside manner. I have seen her for different issues with my feet. During each visit, she has always taken time to listen to my concerns and answer questions I may have had. She has always given me an explanation regarding treatment and care for my feet.
Her staff is also very professional, caring and friendly.
The facility is very clean.
I am go glad i found her.
Her staff are compassionate & truly care about the patients.
The office was very clean which is a big concern now.
I have referred family members to her.
If u have foot issues, pls consider calling her office for an appt. U won’t regret it.
Nancy, Lake Wylie SC
My office visit with Dr. Lu was very good. The office staff was very friendly and efficient. Dr. Lu took her time and gave me some suggestions in caring for my foot care. She was very thorough in her examination and seemed very caring.
– Carol B.
– Donald N.
– Danielle C.
A wonderfully welcoming staff, beautiful facilities, and great care.
– Eric M.
My first impression of Dr. Lu was how smart she is. She was able to speak patient language, and doctor language, it was so cool.
She made me comfortable with the treatment plan and next steps. She has a little sense of humor as well. The staff is friendly and nice. I would recommend her services.
– Selena W.
Dr. Sherry Lu is one of the best podiatrists I have seen. She is excellent in her work as she documents all her findings with measurements and photos so you can see the progress of healing in follow up visits. I have had a right toe ulcer for more than twenty years and seen many podiatrists and none of them measured wound size or taken pictures to document progress. Dr. Sherry Lu is the first podiatrist to recommend using callus softening cream to remove callus. I recommend anyone with diabetes and foot issues to consult her at Charlotte Foot Care Associates.
– Rajni P.
Dr. Lu is very thorough, energetic and a good listener. I’m very pleased with my results.
– Suzanne C.
Dr. Lu and her team did a great job making me feel comfortable and welcome. Even though the problem was small, she cared enough to follow up with me.
– Dee V.
Five stars isn’t enough! Not only is this office beautiful and clean, the staff is so friendly and made me feel so comfortable. Dr. Lu was incredible, she was patient and kind, and quickly got the procedure done. I would never go anywhere else!
– Samantha M.
Charlotte Foot Care Associates assisted me with plantar fascia in my left foot and right heel. They gave me exercises and medication to get me back to feeling better. I am 98% back to normal and I now have the knowledge to be proactive if it should become irritated or hurtful again. I would recommend anyone with the issue I had to visit the office and get help to find a solution to their foot issues. Thank you!!
– Carisa J.
Dr. Lu fully assessed my potentially fractured foot and went above and beyond to make sure that she diagnosed me correctly. She explained everything in a manner that I could understand and gave me a clearly defined prognosis as well as diagnosis. Her office staff and team were very friendly and accommodating as well. They were able to see me the same day without complaint. They also gave me a new patient gift bag which I thought was sweet, pun intended. Thank you Dr. Lu and to your amazing staff!
– Alicia W.
Dr. Lu is amazing and so is the staff. I had an ingrown toenail and it was infected (I was in so much pain) from the time I got there, I was in a room within an hour. I was so scared for the procedure and Dr. Lu called in Ashley for moral support and she held my hand and talked to me to calm me down. Within a week and a half I was able to put my cleats on and play soccer with my son. Such a great experience and kind people. Forever my foot Dr!!
– Jackie K.
I went to Dr. Lu with no big toe due to a fungus and a year of treatment. I now have a big toe nail. The experience was very nice, Dr. Lu and her staff are wonderful. I wasn’t given just a prescription and sent on my way. I had follow ups until the whole nail grew back. Thank Dr. Lu and staff!!!
– Leah P.
Everyone is so sweet and professional. I’ve had two procedures done for ingrown toenails and both times the doctor has been very kind and helpful. I would definitely recommend Charlotte Foot Care!
– Katelyn D.
Ì enjoyed my experience from the reception desk to the doctor They are definitely my official foot doctor for all my needs. Will not go anywhere else.
– Gwendolyn G.
My problem was found on the first visit and was resolved in a timely manner. The staff was great and very caring.
– Paulette M.
I have had problems with my feet and toe nails since I was a kid. Dr Lu is the first one to correct my problems. She is very knowledgeable and skilled.
– David G.
Dr. LU is a fantastic doctor!!
Immediately diagnosed my problem and I am now 💯 % pain free…I would highly recommend anyone that has a foot issue to give her a call…
– Britt M.
The injury I sustained that caused me to come to Charlotte Footcare & Associates, was a hairline fracture in my foot. It was very small and caused an immense amount of pain. Dr. Sherry Lu stared at my X-Rays for several minutes until she found what caused my pain and gave me a great care plan in order to relieve my injury. I’m very thankful for all of the associates at this practice, especially Katherine for all of the care and patience they showed me over the course of the 3-4 months that I was coming here for treatment. I will forever and always give my thanks to this facility and the people who helped me and I will always recommend this place for any foot or ankle related issue!
– Sumaya M.
Such an amazing staff. After having a bad experience at a different foot doctor I came here, they were amazing, walked me through the whole process. Followed up. I haven’t had any issues since I started coming here.
– Tiyona F.
Dr. Lu helped me with a nail removal. It was as smooth and painless as possible. I 12/10 recommend! I am much happier! My feet are great! Will definitely be revisiting for any future needs!
– Emma E.
The staff is always polite and helpful. Dr Lu treated a very painful corn I had on my foot, recommended shoes to wear that wouldn’t aggravate the area and home treatment for me. It wasn’t long before the corn was gone. I would recommend Dr Lu to anyone having foot issues.
– Terri Ann O.
If you’re in need of a foot care specialist, I would definitely recommend Charlotte Foot Care Associates. Dr Lu and her team will take care of your problems and get you feeling better in no time at all.
– Deborah A.